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Technology requires integration. One of Formtran's core competencies is partnering with key technology leaders. We integrate their software with hardware, services and your application to produce the solution you need.
We provides a full range of professional planning, implementation, and support services to complement our hardware and software solutions. We serve our customers well, so you can concentrate on what you do best—running your organization.
How can Formtran help? Call us. We will work with you to identify your needs, propose a solution, justify the investment, implement the project and support you as your needs and technology evolve.
Consulting
HELP FROM AN EXPERT
Getting help from an expert is wise advice in any field. Particularly with technology, the rate of change is so fast that specialization is a must. Formtran focuses on only a few key technologies so we can know them inside and out.
Having a consultant work with you throughout your project can dramatically improve the implementation, management and ultimate success of the project. Our consultants work with you to learn your business and apply their knowledge of automation technology to solving your issues.
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Needs Analysis - Determining how a process works and what the customer needs |
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Solution Architecture - Creating a plan to meet the customer's needs |
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System Consulting Services - Determining which components are necessary to make the solution successful |
Training
HIGH VALUE TRAINING
There is no substitute for one-on-one attention in a familiar environment using your actual equipment. Formtran recognizes this and offers professional on-site, hands-on training customized to your needs. Realistic training with your system and your challenges makes every minute of training valuable.
Formtran recommends training for key staff involved in the operation of the system. Training can be done in an individual or class format. The format is generally customized to cover specific areas of your particular system.
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On-site training, customized to your solution |
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Train the trainer programs |
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Remote / on-line training |
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All levels of training |
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Initial and follow-up training |
Form Design
EXPERT FORM DESIGN
Form design is the single largest factor that will influence the success of any forms processing solution. Improper form layout can render even the most sophisticated system useless.
Formtran designs hundreds of forms every year. Outsourcing form design and layout can save tremendous amounts of time and ensure that the work is done right the first time. Form design and layout also includes working with print vendors to use the right paper, colors, perforations, numbering, folds, etc. for scanning high volumes of scannable documents.
Programming
CUSTOM PROGRAMMING
Custom programming can benefit any project by providing modifying existing applications to fit your exact needs. Outsourcing programming work is often valuable given our expertise in certain tools, especially during new projects or emergencies.
Custom programming usually involves specification, coding, integration, testing and documentation. Programming can be done either on an hourly or project basis. Formtran can provide experts in numerous technical areas, including application development, database development and application customization.
Project Management
CLEAR COMMUNICATIONS
Our implementation services start with our project managers, who are experienced in all aspects of complex data collection projects. These experts provide proven implementation services that include formal project plans, regular status reports, and detailed tracking of issues.
Support
HELP WHEN YOU NEED IT
A quick phone call to a knowledgeable support person can save you hours of frustration. Our staff of experienced professionals is always dedicated to helping you with your hardware or software challenges. Formtran offers a wide range of services personalized to meet your specific needs.
Support is available from 7 AM to 5 PM PST Monday through Friday via phone, fax, e-mail, website and pager. We also provide customized support plans to customers with special needs.
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