Customer Service

Formtran’s experienced customer service team works hard to help customers get the maximum value from their application solutions.

Annual software technical support maintenance
Evaluation software
Outsourcing questions
Proof of concept systems
Software licensing questions
Software upgrade or expansion planning
Test or disaster recovery software licensing

An expert has a “been there, done that” attitude and it is backed up by real experience. More than confidence and a great attitude, he knew the answer to our challenge instantly and we were up and running quickly. Professionalism and skill, that is why I work with experts.

National IT ManagerAdvantage Solutions

Thank you for the outstanding work and support.

Enterprise Project ManagerLos Angeles County Health Department

We now can scan, verify and import the results from all our tests in one and a half days. This slashed the time needed to process tests by about 70%

Senior IS SpecialistOrange Unified School District

Thank you for the excellent service. We truly appreciate the attention, it is a rare find.

Nursing DepartmentSt.Joseph Hospital

Formtran was able to provide excellent technical support with obvious experience, knowledge, clarity, and with great patience and understanding. Our internal clients rely on the OCR system quite heavily and they were thrilled that we were able to meet quickly approaching deadlines.

Information SystemsContra Costa County Health Services

I can now process twice the number of surveys. More importantly, data is captured more accurately.

Senior Vice PresidentArrowhead Credit Union

You guys are just great to work with. Leaps and bounds better than who we were using before.

Programmer/AnalystIndustrial Commission of Ohio

We are doing great with scanning in my department. I love it. I need to show the rest of the university how much easier their lives could be.

Project ManagerUniversity of California San Francisco

Formtran technical support has done a wonderful job answering all our questions. The Formtran software is very user friendly and serves TLC’s purpose.

Research AssociateTransforming Local Communities

I love it. Compared to the Scantron machine we used in the past this is so much easier for you statewide survey.

Department of PersonnelState of Washington